links for 2006-05-12
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"“Big companies now have to adjust to personally-branded customers.” Yes — customers! Customers who have established their credibility through conversational media like web sites, blogs, and much more"
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About Amy Gahran
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Amy, thank you for linking to my posting on the important brand ownership implications of conversational media.
Who would have thought that the ultimate disruptive technology would end up being a conversation. I love it!!!
Thanks for extending the conversation with your wise insights.
Posted by: Michael Wagner | May 12, 2006 at 08:22 AM